Terms And Conditions

Payment and Refund Policy

1. Agreeing to Terms: When you use dsignature.in or make a purchase, you're agreeing to these terms and conditions. Take the time to read them carefully. If you don't agree with any part, please don't use our website.

2. Payment Methods: We accept payments through various methods listed on our website. When you make a purchase, you confirm that you're authorized to use the chosen payment method.

3. Order Processing: Once we receive your payment, Solace Skill & Services starts working on your order right away. This involves allocating resources, covering portal charges, and our team providing the Digital Signature Certificate (DSC) services you requested.

4. Non-Refundable Policy:

   • Our Refund Policy: Solace Skill & Services has a strict NO REFUND policy for transactions on dsignature.in due to immediate order processing and associated costs. Payments are considered final, and refunds are not typically issued unless specified otherwise.
   • Exceptions: We may consider refunds if we fail to deliver the service due to internal issues or technical failures under our control. Decisions on refunds are solely at our discretion and follow our outlined refund procedure.

5. Refund Procedure: If approved under our exceptions, refunds will be processed within 15 business days from the refund decision. The money will be returned to the original payment method used during the purchase.

6. Customer Responsibilities:

   • Customers are responsible for giving correct and full details needed for processing their DSC.
   • They should promptly provide any extra information or documents needed to finish their order.

7. Changes to Terms and Conditions/ Updates to Terms: dsignature.in can modify these terms and conditions anytime without warning. It's your job to check them regularly for any updates.

8. Contact and Resolving Disputes: If you have questions or payment/refund issues, please reach out to Solace Skill & Services or either you can contact us on E-28 , EPIP, UPSIDC, SITE- V Kasna Luksar, Jail road, Greater Noida, Uttar Pradesh 201310. We strive to settle all disputes promptly and amicably.

Acknowledgment

By continuing with your transaction, you confirm that you've read, understood, and agree to follow our Payment and Refund Policy as part of dsignature.in's Terms and Conditions.